In response to a Blog that Roadee posted a couple of weeks ago, I thought I might get hip to blogging about customers that I deal with who really piss me off.. Or maybe just the one I had today...
I came back from my break and saw that Emelia had put someone else on register four, which is the one I was using. So, she put me on register three which had not been used at all today up until I was put on it. I thought "okay, cool". So I was on register three. Just to set the story a bit, every night when closing the store, procedure is to basically remove large amounts of cash from the registers (I assume in case the place gets robbed, there isn't much for them to take?)..So, in the morning, we have a small amount of cash to work with, which does get annoying when there are a bunch of customers who come in the moment the store opens, bring an item that costs $2 to the check out and pay with a $50 note (or in some more bizarre instances, a $100 bill)...Well, let's just say I always sorta freak out that at one point I am not going to have enough small change left to give to customers.. But eventually I end up ordering more change anyway, so I guess that's all good.
Okay, to the story... I'd just opened this register (well, I'd had a few customers..all of which up to this point payed via eftpos....but anyway) and this lady comes and buys something, I don't remember how much it came to but it isn't relevant. Anyway, it turns out she is paying by eftpos, cool. Then she says "oh and I'll have 100 out" (as in, $100 cash-out)...Now, because I still only had a small amount in my register, I couldn't really giver her $100.. Yes, I had that much, but if the next person comes and pays with a $50 and needs a lot of change, I'm not going to give them their change in coins...So, I said to her "I'm sorry, I can't give you that much cash-out at the moment because I don't have that in my register at the moment" (well, I did, but I didn't have it to give just like that kind of thing, you get me?) So she's like "but I want cash-out" and I explained to her the same thing again (totally disregarding how rude she was being), I mean, what else am I supposed to say to that, right? Then she continues in saying "I NEED cash"....At which point I just wanted to say "Then go to a fucking ATM".
No, I didn't say that. I wanted to. I just looked at her, I mean I'm not going to repeat myself again. So then shes says"Well then, cancel the payment, I'm going to another register!".......Uhm, OK, sure....I don't understand why she would want to line up again for several minutes just to get cash-out when it would have been faster to finish that payment then and there and walk a couple of steps to an ATM. What a moron. I really do not like the people who shop where I work... They all seem to lack common sense.
End Post.
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Haha that happens to me all the time.
ReplyDeleteI'm just like "sorry I don't have enough change for that".
And then if they continue I just shrug and say there's nothing I can do.
Like there is an ATM right outside my shop.
But I have run out of money a couple times.
Seriously, people change as soon as they step into a shop.